Refund Policy

This Refund Policy applies to subscription purchases made through the platform.

Subscription Purchases

Please review the selected plan, price, validity and contact-access limits before completing payment.

Refund Requests

If you believe a payment was charged incorrectly or a technical issue prevented delivery of a paid service, contact support with your registered mobile number, order ID and transaction details.

Technical Issues

Where a paid service could not be provided because of a verified technical issue, the request may be reviewed by the platform administrator and handled according to the circumstances and applicable payment-provider rules.

Important

Payments made after a user has successfully received and used the subscribed service may not automatically qualify for a refund. Final decisions are subject to applicable law and the specific transaction circumstances.